For over 30 years, I’ve been on the front lines of disaster response, providing Emergency Support Services (ESS) to families and their pets forced to flee their homes. Each year, the number of disasters across Canada and the U.S. continues to rise—and the need to be prepared has never been greater.
To help people stay ready, I offer a range of services:
ESS Training & Support — helping communities build stronger, more confident ESS teams.
Disaster Preparedness Workshops — tailored for businesses, organizations, and community groups.
Mom’s Ultimate Disaster Plan — an online course that walks families step-by-step through building their own emergency plan.
PrepBuddy — a quick and friendly AI Assistant to help families find out how prepared they really are.
Time and time again, it’s been proven: families who are prepared get through disasters far better than those who are not.
My programs focus on the essentials every household and community need to stay safe:
A robust disaster plan
Sufficient supplies to survive the aftermath
A communication strategy when you’re separated
A safe home environment for your family and pets
Because when the unexpected happens, preparation makes all the difference
People and communities often share that they have peace of mind knowing they have a Disaster Plan to support them when unexpected events happen to keep their families and communities safe.
On a personal note, I love to travel through Canada, Europe and the USA to places I have never been, and when at home in White Rock BC, I love to hike the many nearby trails through the forests and on the beaches.
I’ll never forget one night when families—faces etched with fear and panic—poured into Evacuation Centres as wildfires raged nearby. Many had no disaster plan, no supplies, and no idea what came next. As they clung to uncertainty, one question hung in the air: “Will we even have a home to return to?”
That moment changed me. I knew I couldn’t ignore the stark truth: too many families are unprepared. With over 30 years on the front lines of Emergency Support Services (ESS), I’ve seen the heartbreak caused by floods, fires, and evacuations—and I’ve also seen how preparation makes all the difference. In 2022, after 25 years of ESS work, I recommitted myself to this mission: helping families and communities prepare before disaster strikes.
Because preparedness isn’t complicated—it just takes guidance and a place to start. That’s where I come in. Through:
Disaster Preparedness Workshops for groups and businesses
Online programs like Mom’s Ultimate Disaster Plan
PrepBuddy, my free AI assistant to check your readiness
ESS training, plan development, and exercises for communities
…I help people move from fear and uncertainty to confidence and peace of mind.
Being prepared means more than surviving a disaster—it means knowing you and your loved ones can recover, rebuild, and thrive afterward. And that’s why I do what I do.
Oct 30, 2019, Jackie Kloosterboer was awarded the Pacific Northwest Preparedness Society Award of Excellence to recognize her outstanding dedication in providing Emergency Support Services and Emergency Preparedness Education to the people and communities of British Columbia.
Jackie has facilitated hundreds of training programs on Disaster Preparedness and Emergency Support Services across British Columbia communities. Jackie trains staff and volunteers to respond to support people forced to flee their homes during times of disaster.
An instructor with the Justice Institute of BC, Jackie facilitates Emergency Support Services (ESS) training across Canada, teaching staff and volunteers how to activate and manage Reception Centres and Group Lodging Centres to support evacuees during times of disasters.
2014 Jackie received the prestigious Instructor Excellence award from the Justice Institute of BC for her outstanding service and delivery of Training Programs.
Jackie Kloosterboer is a recipient of the prestigious 2013 Queen’s Jubilee Award for her ongoing dedication to providing support to evacuees faced with disaster.
Jackie has spent countless hours looking after the evacuees that have been forced to flee their homes.
A collection of recent media appearances. If you would like Jackie to speak at one of your events or workshops, please visit the contact page or email the Survive-It team.
Pandemic's long lineups prove many aren't ready for major emergency, preparedness expert says
‘It really makes you think about what would happen in an earthquake,' Jackie Kloosterboer says.
Jackie Kloosterboer Emergency Support Services video on YouTube.
Jackie Kloosterboer - Promo Video - Earthquake Preparedness - promo video on YouTube.
Earthquake Preparedness in Vancouver - City of Vancouver Video on YouTube.
Appearance on Breakfast Television Vancouver.
Appearance on Breakfast Television - Jackie on keeping your pets safe.
City of Vancouver appearance on YouTube: Emergency Social Services - Group Lodging
City of Vancouver appearance on YouTube: Emergency Social Services - Reception Centres.